Your Questions, Answered 🤍
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Orders are processed within 1–2 business days. Pregnancy & Postpartum Essentials (shapewear, fajas, belly bands, maternity support): 12–18 business days via tracked international postage. Mom Life Collection (apparel, accessories, lifestyle): 4–13 business days depending on the shipping option selected at checkout. You will receive a tracking number by email once your order ships.
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We offer a 7-day quality promise. If you receive a defective or incorrect item, we'll replace it at no cost to you. Simply reach out with a photo or video of the issue within 7 days of receiving your order. Please note that all sales are final — we encourage you to review our size guide carefully before ordering.
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Please take your time with sizing — all sales are final. Measure your waist and hips before ordering and compare to our Size Guide. Do not order based on your pre-pregnancy size — your body has changed and that is beautiful. If you are between sizes, size up for comfort or size down for firmer compression. Still unsure? Email us at hello@mamassecret.store before ordering — we'll help you find the right fit. 🤍"
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Our products are designed for postpartum comfort and support. However, they are not medical devices. Always consult your healthcare provider before use, especially after a C-section or complicated delivery.
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Many mamas do — but please consult your doctor first. Every recovery is different and your provider knows your body best.
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We currently ship to the United States. International shipping is coming soon — follow us at @mamassecretbrand for updates!
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We're real people who care. Reach us anytime at our Contact page — we respond within 24–48 hours. 🤍